You can find a list of Frequently Asked Questions.
If you have a question that is not covered in the frequently asked questions, we strongly encourage you to post it on our discussion forum for the quickest replies.
If you encounter issues setting up an IMAP email account with the software, it is usually due to a misconfiguration. Please review our troubleshooting guide for help. We offer a troubleshooting service for $49 per issue, where we guide you through the steps to resolve the problem. If we determine that the issue is due to a software fault and not a misconfiguration, we will refund the fee. You can purchase this service here.
For any other queries, you can contact us using the contact form.